Patient admission: advantages of automation
> How to improve this instance of your service
The admission is the formal presentation between the patient and the health service you offer, so it is very important that this presentation leaves a satisfactory experience to prepare the patient for the rest of the service. The admission can be for outpatient, emergency or transfer from another service or entity.
This instance includes different processes within the institution or health center: start or location of history, correspondence of agendas, other possible services required, etc.; therefore, the application of technology for its automation represents a great advantage.
At SkyMed we guarantee an intake process with agile and holistic management to optimize every step. We take care of designing the best journey so that your patient feels at ease from the first moment he/she comes in contact with your service.
> One application to support them all
The most relevant thing that the digital transformation we are experiencing offers is to be able to have the service you need at your fingertips. Therefore, having an application where the patient can start their admission represents an important plus. At SkyMed, we make the necessary mobile development for your patients and associates to have an application that allows them to anticipate their check-in, with database connection, geolocation and synchronization of agendas of your health center or institution.
> 3,2,1 Check in!
As mentioned above, the patient admission process includes different processes: the entry of the necessary information to create a new patient's record, or the search of an existing record if it is a recurrent patient, the synchronization of agendas of different offices and/or services, as well as the projection of other processes that may arise from the patient's consultation.
With our development, we focus on the fact that, through a platform, patients and associates can manage their own admission when they arrive at the institution, decongesting the front desk of the facility and applying technology to automate all the processes that are activated.
> It's just a see you later: The Check-out
When leaving the institution, we automate the patient's check out process through the application. An extremely important aspect of this instance is to be able to know the level of patient satisfaction, for that we carry out our NPS (Net Promoter Score) process to measure the loyalty and opinion of the patient about the medical professional who takes care of him, the quality of service and the institution.
For this, it is necessary to have the necessary equipment for data processing and visualization, as well as personnel who can establish guidelines for data analysis.
At SkyMed we focus on applying the latest technologies to the processes of your health center in order to enhance it. Leave us your details here to arrange a virtual meeting with one of our representatives.
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