> Do you know how to build customer loyalty?

Customer loyalty is a business opportunity, put these strategies into practice and make sure they come back again and again.   

Happy customers are a new business opportunity. We must take care of every detail to boost satisfaction, this way we make sure they come back. 

We must keep in mind that we not only want satisfied customers, we want loyal customers, who can recommend our brand to their friends and family. Their testimony is of great importance to strengthen our presence.  

What's the difference? It all boils down to the fact that it is not enough for the customer to be satisfied for him to be loyal. A satisfied customer may not buy again. 

Here are 10 strategies to build customer loyalty: 

1. Set up a rewards program for frequent customers. 

2. Reward your customers for different reasons 

3. Vary the types of awards 

4. Collaborate with other brands  

5. Social responsibility is a very good option.  

6. Your communications must be close and friendly - you must feel approachable! 

7. Interact with games 

8. Use satisfaction surveys 

9. Use a CRM, this allows you to know their tastes and interests.  

10. Measure and do not stop measuring, remember that what is not measured cannot be improved. 

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