Risk Control - SkyTel

CX Management
and Risk Control

Our main goal is to work hand in hand with our clients, achieving the optimization of their operations, thus guaranteeing a significant increase in the strengthening of their business. We are at the forefront of innovation, offering solutions tailored to your security needs.

We start with personalized consulting, using state-of-the-art tools and technology, to design together the best option for your processes.

SkyTel's Data Intelligence will be responsible for monitoring the indicators that guarantee the maintenance of the standards as sized and contracted.
MIS / BI - Responsible for creating and maintaining tactical, operational and strategic reports and dashboards, facilitating strategic decision making (PC or mobile tracking).
Online - Real-time monitoring, tracking of indicators and SLAs, operational support.
Automation - Robots for information extraction and cross-referencing, data processing to increase operational gains or BackOffice performance. We have the ability to extract information from various systems without the need to involve the customer's IT team.

Financial back office
and risk control

We create the best experiences for your customers with secure processes and help boost competitive advantages through digital disruption.

Meet the demand for secure and modernized banking.

Surely your customers expect modern solutions to manage their financial services needs.

You must meet their ever-increasing expectations, while maintaining a 100% secure environment, managing risk management and cost of service.

We have helped banks, fintechs and payment service providers improve and transform all aspects of the customer lifecycle with innovative technology and operational solutions.

We have an internal compliance team, integrated fraud prevention processes and tools to ensure compliance with applicable laws and regulations.

Controlling all types of fraud

Whatever the type of fraud, we are prepared to help prevent it. We design together with our clients the best process

We are pleased to announce that SkyTel has achieved the prestigious PCI DSS certification.

An achievement that reflects our continued commitment to data security and the protection of our customers' information. PCI DSS (Payment Card Industry Data Security Standard) Certification validates our rigorous security standards for handling payment card data.

This achievement underscores our unwavering commitment to providing a secure and reliable environment for all transactions conducted through our services. At SkyTel, we not only prioritize the quality of our services, but also the protection of our customers' confidential information.

These two pieces of news highlight our ongoing commitment to the highest standards of security and reliability of our services. We thank our customers for their continued trust. We are committed to continuing to provide secure and reliable solutions that exceed your expectations.

Some of our success stories in Financial Back Office and Risk Management

Financial back office and risk control

Our main goal is to work hand in hand with our clients to optimize their operations.

Personalized consulting

We start with personalized consulting, using state-of-the-art tools and technology, to design together the best option for your processes.

Learn more

Data Intelligence

SkyTel's Data Intelligence will be responsible for monitoring the indicators that guarantee the maintenance of the standards as sized and contracted.

Learn more

Best experiences

We create the best experiences for your customers with secure processes and help boost competitive advantages through digital disruption.

Learn more

More information

Shall we talk about your current challenges?

We look forward to meeting you, talking about CX & Patient Engagement and, our favorite part, learning how we can improve customer or patient care in the short term.